Privacy Policy

1. Information We Collect

We collect only the information necessary to process your orders and provide better services:

• Personal Information: Name, phone number, email, and delivery address.
• Payment Information: Processed securely via trusted gateways (Razorpay/Paytm). We never store your card or bank details.
• Communication Data: WhatsApp messages and chats for customer service and order updates.
• Cookies & Usage Data: Browser type, device details, and pages visited to enhance your browsing experience.

2. How We Use Your Information

• To process and deliver your food orders.
• To communicate order confirmations, delivery updates, and support requests.
• To send promotional offers (you can opt out anytime).
• To improve our website, services, and security.
• To comply with legal and regulatory requirements.

3. Data Sharing & Disclosure

We do not sell or rent your personal data. However, we may share information with trusted partners:

• Delivery Partners: Limited details required to deliver your order.
• Payment Processors: To complete secure transactions.
• Legal Authorities: If required under applicable laws.

4. Data Security

We use appropriate security measures to safeguard your personal information and prevent unauthorized access, alteration, or misuse. However, please note that no method of electronic transmission is 100% secure.

5. Your Rights

You have the right to:

• Access, update, or request deletion of your personal data.
• Opt out of promotional or marketing communications.
• Withdraw consent for data usage where applicable.

To exercise your rights, please contact us at srimaccafes@gmail.com.

6. Cookies

Our website may use cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.