Terms and Conditions
Last Updated: 9/22/2025
1. General Terms
By accessing and using SRI MAC CAFES, you agree to comply with these Terms and Conditions. Please read them carefully before placing an order or using our services.
2. Products
Our edible coffee cups and other products are safe for consumption. However, customers are responsible for checking ingredients for allergies or dietary restrictions before use.
3. Orders
- Orders are confirmed only after acknowledgment via WhatsApp or successful payment.
- All orders are subject to product availability.
- We reserve the right to refuse service at our discretion.
4. Pricing & Payments
- Prices are listed in INR and may change without prior notice.
- The final price will be confirmed at the time of order.
- All payments are processed securely through trusted gateways; we never store card or bank details.
5. Delivery
- Delivery timelines may vary depending on location and courier services.
- We are not liable for delays caused by third-party delivery partners.
- Customers must provide accurate delivery details. Incorrect addresses may lead to failed deliveries.
6. Returns & Refunds
Returns and refunds are only accepted for damaged or defective products, in accordance with our Refund Policy.
7. Customer Responsibility
Customers are responsible for maintaining account security, providing correct information, and ensuring products are consumed before the expiry date mentioned on the packaging.
8. Intellectual Property
All brand names, logos, menu designs, and website content belong to SRI MAC CAFES. They cannot be copied, reproduced, or reused without prior written permission.
9. Limitation of Liability
SRI MAC CAFES shall not be liable for:
- Delivery delays caused by courier or third-party services.
- Minor inaccuracies in product descriptions.
- Any damages arising from misuse of our website or services.
10. Governing Law & Updates
These Terms shall be governed by the laws of India, and any disputes will fall under the jurisdiction of courts in Kallakurichi.
We may update these Terms & Conditions from time to time. Changes will be published on this page with the revised "Last Updated" date.